Tech Cody arrive to Mr and Mrs Neal's house. The system was a heat pump and I started at the indoor unit. When conducting my inspection I swapped out the filter and found the blower wheel to be clean with very minimal dust buildup and the indoor coil was clean as well. There was signs of microbial growth but the homeowner had an IAQ system installed. The heat strips we're pulling proper amperage according to manufacturer specifications. I then headed outside and conducted my inspection of the outdoor unit. I started with a washing of the coil, and then let it dry for 15 minutes. The refrigerant readings came back within three degrees of the target subcool. The electrical test came back high for the inrush amp pull for the compressor, the unit did not have a hard start kit installed. The running amp test for the compressor in the fan motor both came back well below manufacturer specifications according to the data tag. I showed the homeowner the wiring schematic for the outdoor unit and