Mark is a great service technician. He was on time, friendly, and very knowledgeable. Mark evaluated the problems and concerns of both our plumbing and water heater systems. Mark found that there was a great need for a replacement to our hot water heater system. Showed me the things that were faulty and offered fix options. Decided to upgrade our system. Mark gave us three options to review. Considered two of the three. Chose the one that best suited our needs. After working up a breakdown of the costs, Mark explained the needed repairs and the cost of each stage including installation, parts and labor. I agreed with the work and the cost involved and Mark scheduled a quick turnaround time to get it done. We have used Comfort Experts for our heating/AC needs for 14 years now and have never had an issue and all of the technicians have been top notch. I’m sure you can get a cheaper price from one of their competitors, but service, reliability and quality will not come from saving a few bucks.
