Mike came in and got right to work; both my wife and I were at home working and he just made it happen. We had been without AC for some time (waiting on a part) and so we were stressed, and I was super-happy that I didn't have to stop what I was doing to sign 100 pieces of paper before he went to work. He worked diligently, updated me when asked, and most importantly when he left my AC worked, I knew why, and the area was cleaner than when he got here.
