Techs Cody and Mark arrived to customer's home, we met Sue and she guided us inside to the thermostat and indoor unit. We started at the indoor unit, we replaced the filter, the coil and blower were clean, and we flushed the drain line with a gallon of water with no issue. Out side the guages showed the system to be properly charged with refrigerant, the compressor ans fan motor were operating properly. The Auxillary motor starter was out of tolerance according to manufacturer, thr unit was under warranty so we installed and new one and verified operation.