Tech arrived at a tune-up. Upon inspection, the system was not cooling. The system was out of refrigerant. The outside components could not be tested. The return plenum was open to attic air. There was outdated ductwork present. The supply plenum was leaking air. The indoor coil was rusted. The blower area was very dirty and the blower capacitor was out of tolerance. The customer was informed of recommendations today. Due to condition, age and price of repairs; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The customer agreed and the meeting is set for Tuesday the 16th 6-8pm.