4/20/24 - During inspection verified that system was not cooling on properly Checked cap and it was testing within specs and determined we had good airflow Spoke to customer that it seems we are having a refrigerant problem and let him know I could not check the levels due to the rain and it being cold that it wouldn't give me proper readings and told him I would need to schedule to return Tuesday to get proper readings Customer said that worked with him and said he preferred if it was a early morning call Schedule for 4-23-24 to return to check refrigerant levels