04/17/24 Techs Cody and Hunter arrived to customer's home. We met Mr.Aroz and he guided us inside to the thermostat and attic access. Cody started inside at the indoor unit and immediately noticed corrosion in the drain pan and microbial growth in the blower cabinet. The coil was clean and had no corrosion, the filter was not in need of replacement. Outside Hunter cleaned the coil and found a failed contactor inside the electrical box due to a loose connection. The homeowner had a lifetime warranty on the part so we replaced it free of charge. Once we got the system running we hooked up the guages and found the system to be overcharged. I do not have a recovery drum on my truck so I was unable to remove refrigerant from the system. I called dispatch to let them know about the situation and had to pause the call.