Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Recommend blowing in insulation r19 1200 sqft currently measuring 14.6 r level. Duct cleaning and adding a drain switch is also recommended overflow safety is present on secondary pan not on primary drain. Drain line is slowly draining and a cause for concern needs to be cleared before full blockage. All estimates have been sent via email. Customer has recently changed jobs and are waiting on it.