Upon arrival cust showed me where system was not draining properly and has done damage to the ceiling. Cust air handler is not level causing water to drain into plenums and all over insulation on interior of Airhandler. System has a refrigeration leak, performed complimentary leak test. Located leak in evaporator coil. System is not operating efficiently Primary drain is clogged. Left cust with repair estimate Cust wants to speak with CA about replacement