Tech Cody arrived to customers home, I met Karen and she guided me inside to the thermostat and the access to the indoor unit. I started the tune-up at the indoor unit, upon inspection I found the indoor coil to be clean with very minimal signs of corrosion, the blower wheel was clean, and when put on emergency heat the heat strips or pulling proper amperage according to manufacturer. I swapped out the filters, and then headed outside to start the tune up for the outdoor unit. I first washed the unit down, and then took my electrical readings of the components. There was no hard start kit installed and this was reflected with a high in Rush amp test. The running amps test for the compressor and fan motor both came back well below the manufacturer specifications according to the data tag. I then after the fins had dried hooked up my gauges and took a reading of the refrigerant charge. According to the gauges and considering the mild day outside the charge of the system looks to be at th