It was a pleasure speaking with you today. I began your Premium Pest Control Program by removing exterior spider webs, applying a liquid residual around the perimeter, and inspecting the home for rodents. Rat activity was found in the basement and possible mice in the upstairs apartment. Rodent stations were placed in the basement and exterior, and a mice station was placed in the upstairs unit. Please give it 10–14 days to see a decrease in activity. Thank you for choosing Green Pest Solutions. Have a great week!