Hello, today I was here for your initial service. I knocked down any visible cobwebs from the exterior of your home. I applied a liquid residual throughout the exterior foundation of your home including doors and windows targeting general pests. I applied a liquid residual throughout and inside the bald face hornets nest which was very active at this time. I will email the office for us to come back remove the nest and place termite monitors as well. Please allow 10-14 days for the product to take effect. If you have any issues please contact our office. Thank you for choosing green pest solutions.