We had the same service person, Henry, for some time and never had any trouble. He knew our issues and where there were problems. Although Frank did a good job, it is frustrating that we have issues that we thought were resolved years ago. If Henry had retired, I would understand but they merely changed his route and I am ready to cancel as we seem to have a different person each time now. Bring Henry back to my route.
Response from Green Pest Solutions:
Hi Kenneth, thank you for taking the time to provide us with your feedback. We pride ourselves on our quality assurance and standards in service. We hope that all customers receive the same experience no matter the technician and we are so sorry to hear this was not the case for you. We did attempt to call you and left you a voicemail regarding the situations to learn more on what we can do to better your experience. Please call us when you have time at 610-441-9200. Thank you!
