I did not receive service, I was not home and I did not confirm any service. We are vulnerable seniors at risk, no one has been allowed in while the quarantine is going on. I asked for notification prior so I could approve the visit, I did not approve the visit. If he did outside he was not to come, and all the rain that occurred certainly the solution has been absorbed and not effective. I have asked repeatedly to allow me to confirm the visit before coming , that was not adhered to.