Hello! Today I was here for your Initial pest service. First I performed a visual inspection for entry points of mice/rats. I found one hole and filled it up with copper mesh. I also placed down four small bait stations in throughout the kitchen. Someone will follow up within 30days, please allow up to 2-3weeks for the product to be most effective! Any questions or concerns please feel free to contact us. Thank you for choosing Green Pest Solutions and I hope you have a great rest of your day.