Good afternoon it was nice meeting you, I completed your initial service today. I inspected the interior of the house, and found the two holes on the stairs that lead to the crawlspace. As the spots are too big for me to repair, I would suggest having your landlord help with this. During my inspection of the basement, I found a possible rat nest under the house in the crawlspace. I placed a rodent bait station in this crawlspace and put another station on the back side of the house. As a reminder, the first quarterly technician will be here in about a month. However, if you see an increase in activity or have any other questions, please reach out to the office thank you for choosing Green pest solutions.