The field assessor who provided my assessment was very, very knowledgeable and spent a great deal of time educating me. He always made time for my follow up questions and was always accessible. I believe he is in a class by himself. The tech who performed the work was equally professional, knowledgeable, and incredibly thorough in his application process. Spent all the time I needed to have my additional questions answered. You can tell immediately these guys are a cut above.