Good morning. My name is Mark Ray. It’s always a pleasure seeing you. I was at your home today to perform your regularly scheduled quarterly service. I removed all spiderwebs and treated the perimeter of your home, including windows and doors with a liquid product to prevent entrance and or infestation, and also to provide residual protection from all general pests. I also replenished your mouse and rodent bait stations. The exterior stations evidenced heavy activity. On the interior the only ones that evidenced any activity were the ones in the sill plate in the basement. And the evidence was moderate to heavy in those areas. Additionally, I treated the inground yellow jackets nest with a liquid residual product that should eradicate them over the next 48 hours. Due to the heavy amount of activity in the exterior boxes I am going to schedule a two week follow up just to check and or refresh if necessary. Please allow 10 to 14 days for desired results. After which, if you notice any is