Hello, it was nice speaking with you this afternoon! Today I completed your quarterly service to the exterior of your home. During my inspection, I found no activity to exterior bait station. I removed and refreshed bait to exterior bait station. I removed visible cobwebs using my webster pole. I treated the exterior perimeter of your home with a liquid residual for general pests. Please allow 10-14 days for treatment to take full effect. Thank you for choosing Green Pest Solutions!