George was great! But there was a mix up/confusion. I was told you have a 20ft. pole used to spray nest.... not so. So, nest was sprayed from the ground to the roof line. Then I was told technician would, at some point, remove the nest. True, but only by using my pruning extension pole. Good thing I had one. Should have received a discount! Bottom line, you need to get your stories straight and provide your technicians with better equipment.
